2386 North Belfast AvenueAugusta, ME 04330207.620.STAF (7823)
Dispatcher in Belfast, Rockland, & Bath
Description
Full-time, Contract to Hire! Monday through Friday, 8 - 4:30, with some on-call hours needed. Offering a $1,000.00 sign-on bonus!

Position will efficiently assign trips to drivers and sub-contractor companies, while maintaining excellent customer service and a positive attitude.

Assist with Driver recruitment
Perform client intake and maintain client data, including data entry
Maintain driver information in database
Process pre-ride trip sheets
Coordinate vehicle availability
Assign trips as they come in to transportation providers, using availability and most efficient
Daily follow up via phone with providers, ensuring they can provide the scheduled trips for the following day
Provide drivers with assistance and instruction during transport; provide input into driver eval's and disciplinary actions
Assist in handling accidents, incidents and vehicle break downs
Assist with post-ride processing
Review trip data accuracy; analyze cost effectiveness for rides and routes
Maintain relationship with DHHS and other referring agencies
Run errands - banking, mail, etc., and light housekeeping

$15.91/hr.
Full benefit package offered upon hire, to include:
Health insurance
Dental insurance
Life Insurance
Long & Short-term Disability insurance
PTO
Paid Holidays
Pension
Requirements
Remain up to date on pertinent State and Federal regulations; participate in required trainings, meetings and prof'l development; prior related experience ideal; two good employment references; high school diploma or equivalent