Mission Statement

To improve the quality of life in our local communities by providing our field employees access to the best work opportunities, and our clients with the best quality, qualified workforce.

Company Values


We believe that one of the most significant ways to impact a person's life is to help them achieve career success, whether that entails helping them obtain a position, or helping them staff their departments.


Consistency is critical to the achievement of our Mission. We will always act with a sense of urgency, respond quickly to client needs, and meet our commitment to provide only the best staffing services.


We strive for excellence in everything we do. We encourage innovative thinking that enhances our ability to reduce labor costs for our clients and identify talent for hard to fill positions.


Cathy DeMarchant

Cathy A. DeMerchant

President and Co-Owner


Cathy and her two partners, Edward Moran and Peter E. Dunn, Jr., opened the corporate office of CASS in March of 2003, followed by their first branch, Bangor Area Staffing Solutions, in 2011. She has been in the staffing industry since 1996, and has attended countless human resources conferences and trainings since that time. Cathy currently serves on the Augusta Board of Trade, the Committee on Judicial Conduct, and the Kennebec Valley Chamber of Commerce. Active memberships include the Mid-Maine Chamber of Commerce, the National Federation for Independent Business, the National Rifle Association, the Kennebec Valley Human Resource Association, the Maine Staffing Association, the American Staffing Association and the Society for Human Resource Management. An avid hunter, Cathy and her husband live in Vassalboro with their labs, Buck and Trapper.

Dawn True

Dawn True

Branch Manager - Augusta Office


Dawn is the Branch Manager of our corporate office in Augusta. She, Cathy, and Nettie have a long history, having all started their staffing careers together at another firm back in the late 1990's. Dawn has placed thousands of individuals in both temporary and permanent positions in Central Maine, and her knowledge of our client base and culture, and expertise in placing just the right candidate, has made her an invaluable member – not only to our Team, but to our clients! Often, we hear "the greatest value that we have in working with you is that you really listen to our needs and only refer candidates that are qualified to fit our position and culture." Dawn is an active member of the Kennebec Valley Human Resource Association, and she and her family live in Chelsea.

Nettie M. Kilby

Nettie M. Kilby

Branch Manager – Bangor Office


Nettie joined BASS in May of 2011, when she opened the first branch office in Bangor. She brings extensive management and human resources experience, in addition to working in the staffing industry with Cathy and Dawn for 12 years!

The key to the success for any business or organization is finding good quality employees! Nettie enjoys being part of a team that contributes to the success of their clients in the Greater Bangor area through the placement of qualified candidates. In addition to managing the Bangor office, Nettie serves on both the Board and the Membership Committee of the Bangor Region Chamber of Commerce, is a member of the HR Association of Eastern Maine, a current member of SHRM (Society of Human Resource Management) and a member of Bangor Breakfast Business Networking International. Nettie and her husband Bill are lifelong "Mainers" and reside in Holden.

Chris Avery

Chris Avery

Staffing Supervisor
Bangor office


A Colby College graduate, Chris was new to the staffing industry when he joined our Team in 2018 as an Administrative Assistant. Since then, he has not only attained the designation of Certified Staffing Professional from the American Staffing Association, but also worked his way up to Staffing Supervisor! His outstanding customer service skills, close attention to detail, and ability to learn quickly have made him a wonderful and much valued addition to our Bangor office. A Maine Native, Chris lives in Milford and in his free time can be found with his nose stuck in a good book, or cheering on our New England sports teams, especially the Patriots!